If you have any questions regarding your tolino eReader or problems with tolino software updates, please contact the customer care service of your tolino partner bookstore or use our customer care form below. For business purpose, please use our business form. If you are human, leave this field blank.Personal InformationPlease give your complete contact information. This is important to answer your questions and solve your problem.Name (required) *Surname (required) *Your e-mail-address (required) *If you are already registered with a tolino bookseller, please use the specific e-mail-address here.Your tolino Bookseller (required) *ThaliaWeltbildHugendubeleBook.deBücher.deMayerscheOsianderOrell FüssliBuch.deOther tolino booksellerINDIeBookIBSLibraccio.itBLZLibrisStandaard BoekhandelEvery tolino eReader is branded by one of our tolino bookseller. Please choose your tolino bookseller to be forwarded to the responsible customer care service.Your tolino bookseller wasn't on the list? Please give the name of your bookseller. *You can find all tolino bookshops from the „meine BUCHhandlung“ partner network here. Find your nearest local shop!Phone Number (optional)In urgent cases, you can leave your phone number, so the customer care service can contact you as soon as possible.What can we do for you?Which product does this refer to? (required) *tolino eReadertolino Tablettolino Cloudtolino Webreadertolino App for Androidtolino App for iOStolino selectOtherIhr GerätWhat's this about? (required) *I have a technical question about/problem with a tolino product.I have a question about/problem with my user account.I have a question about/problem with an eBook or audiobook.I have a question about/problem with the synchronisation of my eBooks with the tolino Cloud.I have a question about/problem with the tolino App.I have a question about/problem with the public libraries (e.g. Onleihe).I have a question about privacy or DSGVO.OtherTell us your question, your problem or your opinion. (required) *Please notice: for technical problems, please provide detailed information about your device and the software version (e.g. device model or serial number). Mostly, it’s helpful if you can describe in which situation the problem occurs.File-UploadYou have the opportunity to attach screenshots or other documents. This can help the customer service to understand your concern. (Maximum file size 5MB, date format: jpeg, png, gif, pdf)Senden